DV TEES ONLINE STORE SUMMARY
Important Information for Customers
Thank you for supporting this online store. All items are custom-produced specifically for this group. Please review the information below before placing your order.
🛒 Custom Pre-Order Items
All products are made to order and sold as pre-orders.
- Production begins only after the store closes and is approved for production
- Items are not in stock at the time of purchase
- Orders are not processed individually as they are placed
⏱️ Production & Turnaround
- Production starts after the store closes
- Estimated production time: 10–15 business days after production begins
- Production timelines are estimates and are not guaranteed
Shipping or delivery updates will be provided once orders are completed.
📦 Shipping & Delivery
Orders may be:
- Shipped directly to customers, or
- Delivered in bulk to the organization, depending on store setup
DV TEES is not responsible for:
- Shipping carrier delays
- Incorrect addresses entered at checkout
Packages marked as “delivered” by the carrier are considered fulfilled.
🔁 Changes, Cancellations & Refunds
Because all items are custom made:
- Orders may be canceled only before production begins (a cancellation fee may apply)
- No changes or cancellations once production has started
- Size selection errors are not eligible for exchange
Please review sizing carefully before placing your order.
👕 Product Availability
If a garment becomes unavailable due to supplier inventory issues, it may be replaced with a comparable product of similar style, quality, and price.
This is not considered a defect or grounds for refund.
🎨 Normal Production Variations
Minor variations in color, size, or design placement may occur due to differences in screens, garments, and production processes.
These are normal within industry standards.
⚠️ Defective Items
Production defects must be reported within 3 days of delivery.
Claims are subject to DV TEES’ standard production tolerance and Terms of Service.
📩 Customer Support
For all order, shipping, or product questions, please contact:
DV TEES
📧 sales@dvtees.com
The team or group organizer acts only as a coordinator and does not manage individual orders.
✅ Agreement
By placing an order through this store, you acknowledge and agree to these terms, as well as DV TEES’ Terms of Service, Shipping Policy, and Intellectual Property Policy.